Instant messaging and Videoconferencing Research Paper

Instant messaging and Videoconferencing - Research Paper Example Another example is when two employees from the same department are working at distance from each other and they have to work in proper collaboration. In such situations, instant messaging is useful as they can send files to them and can talk about them in real time. The benefits of instant messaging include instantaneous response, real time messaging, and file transfer facility. Some other key features of instant messaging include perceived control and telepresence (Zaman, Anandarajan, & Dai, 2010, p. 1009). The challenges related to instant messaging include leakage of trade secrets and privacy issues. Video conferencing helps in communicating being at distance (Judge, 2010, p. 655). It can be useful at workplaces in situations where employees are located at distance from each other and they have to talk to each other frequently to discuss project related issues. Another example is when time is short and manager wants to have a meeting with his/her employees. In such situations, video conferencing is useful because it saves time and increases efficiency and productivity. The benefits of video conferencing include accessibility, utility, and flexibility (Lowden & Hostetter, 2012, p. 377). The challenges related to video conferencing include lack of training to do such interactions and lack of use of nonverbal cues during